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Privacy PolicyTerms of Service

© 2026 ECRO Platform. All rights reserved.

    Terms of Service

    Last updated: January 13, 2026

    1. Agreement to Terms

    These Terms of Service ("Terms") constitute a legally binding agreement between you and ECRO ("we," "us," or "our") governing your access to and use of the ECRO Platform, including any associated websites, applications, and services (collectively, the "Platform").

    By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Platform.

    We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the modified Terms.

    2. Eligibility

    To use the Platform, you must:

    • Be at least 13 years of age (or the minimum age required in your jurisdiction)
    • Have the legal capacity to enter into a binding agreement
    • Not be prohibited from using the Platform under applicable law
    • Not have been previously banned or removed from the Platform

    If you are under 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

    3. Account Registration

    To access certain features of the Platform, you must create an account. When creating an account, you agree to:

    • Provide accurate, current, and complete information
    • Maintain and update your information as needed
    • Keep your login credentials secure and confidential
    • Not share your account with others or allow unauthorized access
    • Notify us immediately of any unauthorized use of your account

    You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

    4. Platform Services

    The ECRO Platform provides e-cycling competition management services, including:

    • Race registration and event management
    • Results processing and standings calculation
    • Team management and contract systems
    • Rating and categorization services
    • Virtual currency and prize systems
    • Integration with third-party platforms (e.g., Zwift)

    We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without prior notice.

    5. Third-Party Services (Zwift Integration)

    The Platform integrates with Zwift, Inc. ("Zwift") and may integrate with other third-party services. Your use of these third-party services is subject to their respective terms and conditions.

    By connecting your Zwift account to the Platform, you:

    • Authorize ECRO to access and process your Zwift data as described in our Privacy Policy
    • Acknowledge that Zwift may modify or discontinue their services at any time
    • Agree that ECRO is not responsible for Zwift's availability, performance, or policies

    We are not liable for any issues arising from third-party services, including but not limited to service outages, data discrepancies, or changes to their APIs.

    6. Virtual Currency and Prizes

    The Platform features a virtual currency system ("ECRO Credits" or similar) used for in-platform activities such as team contracts, rider transfers, and prize distributions. You acknowledge and agree that:

    • Virtual currency has no real-world monetary value
    • Virtual currency cannot be exchanged, redeemed, or converted to real money
    • Virtual currency is non-transferable outside the Platform
    • We may adjust, reset, or modify virtual currency balances at any time
    • Virtual currency and associated items may be forfeited upon account termination

    All "prizes," "earnings," "winnings," and similar terms used on the Platform refer exclusively to virtual currency or in-platform rewards, not real money or items of monetary value, unless explicitly stated otherwise in writing.

    You agree not to purchase, sell, gift, or trade virtual currency or Platform accounts outside of the Platform's official systems.

    7. Racing Rules and Fair Play

    When participating in competitions on the Platform, you agree to:

    • Comply with all applicable competition rules and regulations
    • Race honestly and not use any form of cheating, sandbagging, or manipulation
    • Use only approved equipment and software configurations
    • Not interfere with other participants' racing experience
    • Accept the decisions of race officials and competition organizers
    • Report any suspected rule violations through proper channels

    Violations of racing rules may result in:

    • Disqualification from individual races
    • Forfeiture of points, prizes, or rankings
    • Temporary or permanent suspension from competitions
    • Account termination

    Specific competition rules are published by each competition organizer and may vary between events.

    8. Acceptable Use

    You agree not to:

    • Violate any applicable laws or regulations
    • Infringe on the intellectual property rights of others
    • Harass, abuse, or threaten other users
    • Post or transmit harmful, offensive, or inappropriate content
    • Attempt to gain unauthorized access to the Platform or other accounts
    • Use bots, scrapers, or automated tools without authorization
    • Interfere with or disrupt the Platform's operation
    • Impersonate any person or entity
    • Engage in any fraudulent or deceptive activities
    • Circumvent any security measures or access controls

    9. Intellectual Property

    The Platform and its contents, including but not limited to text, graphics, logos, images, software, and other materials, are owned by or licensed to ECRO and are protected by copyright, trademark, and other intellectual property laws.

    You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms.

    You retain ownership of content you submit to the Platform (such as team names and profile information), but grant us a worldwide, royalty-free license to use, display, and distribute such content in connection with the Platform's operation.

    10. Disclaimer of Warranties

    THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or timeliness of any information on the Platform.

    11. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECRO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

    In no event shall our total liability exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.

    12. Indemnification

    You agree to indemnify, defend, and hold harmless ECRO and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the Platform, violation of these Terms, or violation of any rights of another party.

    13. Termination

    We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us.

    Upon termination, your right to use the Platform will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and indemnification.

    14. Governing Law and Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

    Any dispute arising from these Terms or your use of the Platform shall be resolved exclusively in the state or federal courts located in Los Angeles County, California. You consent to the personal jurisdiction of such courts.

    15. Severability

    If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

    16. Entire Agreement

    These Terms, together with our Privacy Policy and any applicable competition rules, constitute the entire agreement between you and ECRO regarding the Platform and supersede any prior agreements.

    17. Contact Us

    If you have questions about these Terms of Service, please contact us:

    ECRO

    Email: support@ecro.app